Politique de confidentialité

In the interest of transparency regarding how your personal data is collected and processed :

We want you to make informed decisions about how your Personal Data is used and processed. To support this, we apply clear methods and procedures to keep you informed at every step.
Where we determine that specific information is relevant to you, we will communicate it at the appropriate time.
If you have questions or need clarification regarding any legal restrictions that may apply, we are available to assist. You can reach us by email at: info@robustejaugevance.com

Personal data will only be used for the purposes specified in the Policy.

We may process your Personal Data for a number of purposes, including to provide the website and connect you to third-party trading platforms (the "Services"), improve the website, protect our rights and interests, support the maintenance and delivery of the Services, meet any applicable regulatory or legal obligations, and carry out administrative and business activities that facilitate access to and use of the Services.
We also process your Personal Data to better understand your preferences and needs.

To exercise your personal data rights, use the tools available to you below:

To exercise your rights, contact us at any time to submit a request regarding your Personal Data. We will update or delete it, restrict its use for specific or general purposes, provide it to you directly, or transfer it to a third party upon request.

Protect your personal data:

While we cannot guarantee absolute security of your Personal Data, we are committed to employing a comprehensive range of methods and measures to protect it.
Our Privacy and Security Policy is comprehensive.

Scope

This Policy describes the types of Personal Data the Company collects about individuals, and how that data is processed, shared with third parties, and secured.
This Policy applies to information relating to an identified or identifiable individual. An identifiable individual is one who can be identified directly, or through a combination of additional information we hold or can access.
"Processing" refers to any operation involving the use or collection of Personal Data, including its management, structuring, and storage.
Our services are intended for general public use and are not designed for individuals under the age of 18. We do not knowingly collect information from individuals under 18 or permit them to use our services. If we become aware that such information has been collected, we will delete it promptly.

2. Quelles données personnelles détenons-nous vous concernant ?

Lorsque vous accédez à nos Services, à nos canaux de service ou à notre site web, nous collectons des Données Personnelles. Selon le contexte, nous pouvons vous les demander directement, les collecter en analysant l'utilisation de nos Services, ou les recevoir de nos partenaires tiers.

You are not required to disclose personal information to the company, and there are no consequences for choosing not to do so.

You are not required to provide personal data. However, choosing not to do so may prevent us from delivering our Services or granting you access to the website.

4. What types of personal data do we collect? When you visit our website, we collect the following personal data about you:

This includes your online activity log, traffic data (such as IP address, access date, and access time), language settings, software crash logs, browser type, and device information. This data is non-personal and cannot be used to identify you.
Personal data you provide to us: any personal data you voluntarily share when connecting to a third-party online trading platform through us.
Personal data you provide directly to third-party platforms to facilitate transactions: this includes your full name, address, phone number, and email address.

5. Base juridique et motifs du traitement des données personnelles

6. Transfer of Personal Data to Third Parties [EDITOR_DIRECTIVES] Work strictly in the original language. Do not translate.

La Société peut également transmettre des Données Personnelles à des sociétés tierces qui nous fournissent des services tels que l'hébergement et le stockage, les informations relatives aux adresses IP, ainsi que l'analyse des expériences utilisateurs.
Vous pouvez également nous demander de communiquer certaines Données Personnelles vous concernant à des plateformes de trading tierces. Nous transmettrons les Données Personnelles que vous nous fournissez dans ces circonstances à ces plateformes. L'utilisation de vos Données Personnelles est soumise à leurs politiques de confidentialité respectives. Vos Données Personnelles pourraient être partagées avec plusieurs plateformes de trading.
La Société peut partager des Données Personnelles avec des entités liées ou des partenaires commerciaux, afin de disposer des ressources nécessaires pour améliorer les produits et services proposés à ses clients.
Lorsque la protection des droits de tiers ou d'actifs l'exige, la Société est autorisée à divulguer des Données Personnelles aux autorités réglementaires, locales ou à d'autres autorités officielles.
Nous pouvons également partager vos Données Personnelles avec des investisseurs ou acquéreurs potentiels, ou avec des prêteurs de la Société ou de toute autre société du groupe, dans l'éventualité d'une telle transaction (y compris le transfert ou la cession d'actifs de la Société ou de toute autre société du groupe), ou dans le cadre d'une fusion, restructuration, consolidation ou procédure de faillite impliquant la Société ou toute autre entreprise du groupe.

7. Cookies and Third-Party Services

We may use third-party services, such as advertising networks or analytics providers, on our website. These companies may also use cookies or similar technologies.
Cookies are small text files placed on your device when you visit or access the website. They collect information about your preferences and browsing habits to improve your user experience, remember your settings, and personalise products and services relevant to you. Cookies are also used for statistical and analytical purposes.
Some cookies we use are session cookies. These are temporarily stored on your device and remain active only until you close your browser. Others are persistent cookies, which remain on your device for a set period after your browser is closed. Persistent cookies help the website recognise you as a returning user and allow you to re-access the site.

Types de cookies :

They may be used by us according to their purpose :

AVIS DE SUIVI EN LIGNE
Ce service ne prend pas en charge les signaux de refus de suivi.
8. La conservation de vos données personnelles

We retain your personal data for as long as necessary to fulfil the purposes described in this Policy, or for longer periods where permitted by applicable law, regulation, or regulatory order.
We share your information with third-party trading platforms for a period of 12 months. With your consent, we will continue sharing your data for an additional 12 months.
We review retained personal data on a regular basis to confirm it remains necessary.

9. Transfers of Personal Data to a Third Country or International Organisation

10. Personal Data Security We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, accidental loss, alteration, or disclosure. Access to your personal data is restricted to personnel and third parties who have a legitimate business need to process it. All such parties are bound by confidentiality obligations. No method of transmission over the internet or electronic storage is entirely secure. While we take reasonable steps to safeguard your personal data, we cannot guarantee absolute security. In the event of a data breach that is likely to affect your rights or interests, we will notify you in accordance with our legal obligations. You are responsible for keeping any access credentials associated with your account confidential. Do not share your login details with any third party. If you suspect unauthorised access to your account, contact us immediately.

We have implemented appropriate organisational and technical measures to protect Personal Data, including safeguards against accidental or unlawful destruction, loss, or alteration.
We cannot guarantee that the security of your Personal Data will be maintained free of error, nor can we be held liable for any immaterial, indirect, or consequential damages arising from the use or disclosure of Personal Data. This includes, without limitation, Personal Data disclosed due to transmission errors, unauthorised third-party access, or other causes beyond our control.
Where required by legal or other obligations beyond our control, we may be required to disclose Personal Data to third parties, such as public authorities. We have no control over the level of security those third parties apply to your Personal Data in such circumstances.
Personal Data cannot be transmitted over the internet with complete security. We cannot guarantee the security of Personal Data you transmit to us via the internet.

11. Hyperlinks to Third-Party Websites

Our website contains links to third-party websites and applications. These are not under our supervision, and we are not responsible for how they collect or process personal data. This Policy does not apply to actions taken through those sites or applications.
Before accessing any third-party website or application, we recommend reviewing its privacy policy carefully and exercising discretion when sharing any personal data with it.

12. Changes to This Policy We may update this policy from time to time. When we do, we will revise the date at the top of the page. Where changes are material, we will notify you by email or through a prominent notice on our website before the changes take effect. Your continued use of our services after any update constitutes your acceptance of the revised policy. We encourage you to review this page periodically to stay informed of how we protect your information.

When accessing third-party websites or applications, review their privacy policies before using them. Do not share any personal data with them without doing so first.

13. Your Rights Regarding Your Personal Information

You have the right to request that we verify the accuracy of your Personal Data, correct any errors, and delete Personal Data we no longer need. You may also restrict the scope of how your Personal Data is processed.
If you reside in the EEA, please refer to this page:
These rights apply to the information you provide in connection with your Personal Data. To exercise any of these rights, please contact us at the email address below.
Access Rights
We can verify the accuracy of Personal Data we process about you. Where this is confirmed, you may access your Personal Data.
We will provide one electronic copy of the Personal Data currently being processed. A reasonable fee may apply for additional copies. Data will be provided in electronic form upon request.
The right of access must not adversely affect the rights and freedoms of others. If a request would prejudice another person's rights or freedoms, we may decline or limit it accordingly.
Right to Rectification
We will correct inaccurate Personal Data upon request. You may require that incomplete Personal Data be completed, taking into account the purpose of the processing.
Right to Erasure
The following grounds apply: (a) the Personal Data is no longer necessary for the purpose for which it was collected or processed; (b) you withdraw your consent and no other legal basis for processing exists; (c) you object, on grounds relating to your particular situation, to processing based on our legitimate interests or those of a third party; (e) the Personal Data has been processed unlawfully; or (f) the Personal Data must be deleted to comply with a legal obligation.
This right does not apply where processing is necessary (a) to comply with a legal obligation under European Union or Member State law; or (b) for the establishment, exercise, or defence of legal claims.
Restriction of Processing
If you question the accuracy of your Personal Data, you may request that we restrict its processing.
Where processing is restricted, Personal Data may only be retained with your consent, or for the establishment, exercise, or defence of legal claims, to protect the rights of another individual, or for reasons of substantial public interest within the European Union or a Member State.
Right to Data Portability
Where processing is carried out by automated means and is based on your consent or a contract to which you are party, you have the right to receive and access the Personal Data you have provided to us.
You may request that your Personal Data be transmitted directly from us to another controller, where technically feasible. Exercising this right does not affect your right to erasure, and data portability must not adversely affect the rights and freedoms of others.
Right to Object
You have the right to object at any time to processing of your Personal Data based on our legitimate interests or those of a third party, including profiling based solely on those interests. We may continue processing only where we demonstrate compelling legitimate grounds that override your rights, freedoms, or interests, or where processing is necessary for the establishment, exercise, or defence of legal claims.
With respect to direct marketing, you have the right to object at any time to processing of your Personal Data for that purpose.
Right to Withdraw Consent
You may withdraw your consent to our processing of your Personal Data at any time. Withdrawal does not affect the lawfulness of processing carried out prior to that withdrawal.
You have the right to lodge a complaint with the competent supervisory authority.
You may bring a complaint before a supervisory authority established by a Member State for the protection of individuals' fundamental rights with regard to the processing of Personal Data within the European Union.
European Union law and Member State law may limit your rights in relation to your Personal Data as set out in this Section 13.
We will respond to requests made under Section 13 within one month of receipt. Where necessary, this period may be extended by up to two months depending on the nature and volume of requests. We will notify you of any extension and the reasons for it within one month of receiving your request.
Unless contrary to Section 13, information provided in response to your rights under Section 13 will be supplied free of charge. If a request is manifestly unfounded or excessive, including where requests are repetitive, we may charge a reasonable fee to cover administrative costs or decline to act on the request.
If we have reasonable doubts about the identity of the person submitting a request, we may request additional information to verify identity.